Dick Thulean - State Farm Insurance Agent

Reviews

• ★ ☆ ☆ ☆ ☆
  Wish i have zero star for them. rude and very unprofessional agency. They are either not in office or one time they even hung up on my gf. With such a bad customer service, they still charge us more than 50% for our 2006 suzuki than our 2010 ford fusion. so we canceled our insurance here but guess what, they still keep charging us. called the customer service and they say they cant access my account because i already canceled and they need to contact the agency to see the transaction. but guess what, when the customer service contact the agency, there is nobody answer as well. so i went ahead file a dispute with my credit card and hope to get the money back. i could never imagine a insurance agency can be so unprofessoional and untrustworthy. would not recommend them to anyone
  By Bicycle Wang, March 25, 2018

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